Delete your Dormo account

You can delete your account and all associated data at any time. The quickest way is right in the app.

Option 1: In the app (instantly)

1. Open Dormo and tap Profile at the bottom.
2. Tap Account.
3. Choose "Delete account" and confirm.

Your account and all data are deleted immediately and permanently. You'll then be signed out.

Option 2: By email

If you no longer have the app installed, email us from your account's email address at [support@deine-domain.de] with the subject "Delete account". We'll delete your account within 30 days and confirm the deletion by email. For security reasons we can only process requests from the address stored in the account.

What is deleted?

• your account, email address and profile including optional details (age, gender, sleep, stress),
• history, favourites, course progress and statistics,
• saved sound mixes,
• figures from your nights and your sleep diary,
• your family membership or, if you're the manager, the family itself.

Sleep tracking audio and downloaded content are only stored on your device. They're deleted when you uninstall the app.

What is kept?

We're legally required to keep receipts for purchases and payments for up to 10 years (German tax and commercial law). They're stored separately from the rest of the account and used only for tax purposes.